Privacy Policy
Last updated: July 2026
Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact details — your name, mobile number and email address, used to confirm bookings and send invoices & updates.
- Booking details — delivery address, event date, time slot and product selections.
- Payment information — processed securely by our payment partners; we do not store your full card or UPI credentials.
- Usage data — basic analytics about how our website is used, to improve your experience.
How We Use Your Information
- To process and fulfil your bookings and send order confirmations and invoices.
- To provide customer support and respond to your enquiries.
- To send you relevant updates and offers (you can opt out at any time).
- To improve our website, services and security.
Sharing Your Information
We do not sell your personal information. We share it only with trusted service providers (such as payment gateways and delivery/decorator partners) as needed to fulfil your booking, and where required by law.
Data Security
We use reasonable technical and organisational measures to protect your information. Payments are handled over encrypted, PCI-compliant gateways.
Your Choices
You may request access to, correction of, or deletion of your personal data by emailing support@balloondekor.com.
Contact
For any privacy-related questions, reach us at support@balloondekor.com.