Shipping Policy

At Balloon Dekor, we strive to provide prompt and efficient delivery of your orders. This Shipping Policy outlines our shipping practices and procedures to ensure a smooth and transparent process.

Shipping Methods and Costs

We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the weight, dimensions, and destination of your order. Available shipping methods and their costs will be displayed at checkout.

Shipping Timeframes

• Standard Shipping: Orders typically arrive within 5-7 business days.
• Express Shipping: Orders typically arrive within 2-3 business days.
• Overnight Shipping: Orders placed before 12 PM will be delivered the next business day.

Please note that these timeframes are estimates and actual delivery times may vary based on external factors such as weather, carrier delays, and holidays.

Order Processing

Orders are processed and shipped within 1-2 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Restrictions

We currently ship to addresses within [Country/Region]. We do not ship to P.O. boxes, APO/FPO addresses, or international addresses outside of [Country/Region].

Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate to avoid delays. Balloon Dekor is not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged or is lost during shipping, please contact us immediately at info@balloondekor.com or 7450960060. We will work with the carrier to resolve the issue and, if necessary, send a replacement order or issue a refund.

Order Tracking

You will receive a tracking number via email once your order has shipped. You can use this number to track the status of your delivery on the carrier’s website.

Returns and Exchanges

For information on returns and exchanges, please refer to our [Return Policy](link to return policy page).

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

• Email: info@balloondekor.com
• Phone: 8910960060

We are committed to providing the best possible service and will do our utmost to ensure your order arrives on time and in excellent condition.

This Shipping Policy is effective as of 01.04.2024